Law Tune-Up

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Customer interfacing

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Customer interfacing - including Sales, Presentation and Customer Service Upskilling

 

Law Tune-Up works with its customers to attain measurable improvements in these critical often overlapping skill areas. Services offered include; 

  • Analysis and reporting on current skill levels
  • Interactive seminars with course materials
  • One on one training and follow up
  • Client satisfaction surveys

We help break down the myth that Sales Skills and Professionalism are mutually exclusive. By doing this we unlock the potential our clients have to secure more or better work and achieve great outcomes for their customers.

 

Testimonials

  • "I would certainly be happy to recommend Paul’s services to other small practices."

     

    John Holmes
    Principal
    HDA Lawyers
    Auckland

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  • "We considered this project one of the very best we have seen run from an external consultant."

     

    Keith J Wong
    Partner
    Ellis Gould Lawyers
    Auckland

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  • ".....As for law firms libraries, just ask any practice manager or partner about their library and they will start tearing their hair out. If that sounds like you, you need to talk to Paul."

     

    Richard Burcher
    Managing Director & Pricing Consultant
    Validatum
    Tauranga

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  • "I'd recommend Paul to anyone who was thinking of a Law Library review. We found his charges very reasonable. We'd certainly be happy to use him again to assist in the future....."

     

    Steven Duxfield
    Practice Manager
    GAZE BURT, Lawyers
    Auckland

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  • "I found Paul to be an absolute pleasure to deal with, and he applied particular skill in gaining an appreciation of our firm’s culture and strategic requirements."

     

    John Bates
    General Manager
    Saunders & Co, Lawyers, Christchurch

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